Hi,
I haven't used Ardor or Ignis for a very longtime. Today I wanted to check it out again. Now I'm seeing that all my account balances are 0. It looks like they never had any transaction. I've also checked on https://ardor.tools/. Did I miss something?
The NXT account still have the balances.
Write your address so I can see what happened.
Well, because I wanted to reply to you, I've double checked. My main (Ardor) account is fine. My problem was that I tried with "seed" instead of "passphrase". The list of words felt more like a seed on other blockchains. So far, I couldn't figure out, how to get back to the account holding Ignis.
This account one of the accounts that doesn't seems to work: ARDOR-BGYD-7BHL-QR6R-AN6GM although I have it in my password manager.
When I try it, I get this:
"Your passphrase is associated with an unregistered account ARDOR-BGYD-7BHL-QR6R-AN6GM. Make sure there is no typo in the passphrase. If you still like to use this passphrase create a new account and use the 'choose your own passphrase' link"
address ARDOR-BGYD-7BHL-QR6R-AN6GM does not exist, it seems you have never created an address with this phrase. I'm glad your primary address is all right!
I have the same problem as him. My Ardor have been in the NXT wallet for a long time. When I log in to the NXT, it shows an increase, but the Ardor wallet does not, and the balance is 0. My Ardor ID is Ardor-MA6B-EFHQ-Z3P7-3Y522.
Please reply to me about where the problem is, have a nice day, thank you！
Before adding the HD wallet feature, a single 12-word secret was unlocking a single account. With the HD wallet feature a seed (18 words by default but could be 12) unlocks many accounts. Maybe you use the old secret as seed and hence you get a completely unknown accounts? Try to enter your secret in the "Password" tab in the login page.
