# Hitbtc to bittrex nxt transaction (without msg ) problem (Urgent) **URL:** \ **Category:** Developers\ **Created:** [8 May 2021 16:04 UTC](https://talk.jelurida.com/t/hitbtc-to-bittrex-nxt-transaction-without-msg-problem-urgent/337 "2021-05-08T16:04:03Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Monoceros](https://talk.jelurida.com/letter_avatar_proxy/v4/letter/m/ebca7d/32.png) [@Monoceros](https://talk.jelurida.com/u/Monoceros)\ **Post date:** [8 May 2021 16:04 UTC](https://talk.jelurida.com/t/hitbtc-to-bittrex-nxt-transaction-without-msg-problem-urgent/337/1 "2021-05-08T16:04:03Z")
![image](https://talk.jelurida.com/uploads/default/original/1X/ce1695bde243421bd99fe0505a6d125f4d7fb11a.jpeg) Hey everyone , I tried nxt coin send from hitbtc ( without msg) to bittrex address but 1 days past there is not deposit on my bittrex address . Because there is not msg information on hitbtc . I opened ticket both bittrex and hitbtc . How can I reverse my coin back ? I have transaction id , date , quantity etc , every information about that . Could anyone help me to fix that problem ? My bittrex address is NXT-97H4-KRWL-A53G-7GVRG Nxt transaction id [https://nxtportal.org/nxt?requestType=getTransaction&transaction=7234459315724878266](https://nxtportal.org/nxt?requestType=getTransaction&transaction=7234459315724878266) Best regards ---
**Author:** ![sergi](https://talk.jelurida.com/user_avatar/talk.jelurida.com/sergi/32/21_2.png) [@sergi](https://talk.jelurida.com/u/sergi)\ **Post date:** [8 May 2021 16:09 UTC](https://talk.jelurida.com/t/hitbtc-to-bittrex-nxt-transaction-without-msg-problem-urgent/337/2 "2021-05-08T16:09:43Z")
(I'm re-posting this message because I answered to your first one I found on another topic. Please do not cross-post). Apart from what you already did (contacting both exchanges) I can't think of anything else you can do. ---
**Author:** ![Monoceros](https://talk.jelurida.com/letter_avatar_proxy/v4/letter/m/ebca7d/32.png) [@Monoceros](https://talk.jelurida.com/u/Monoceros)\ **Post date:** [8 May 2021 16:13 UTC](https://talk.jelurida.com/t/hitbtc-to-bittrex-nxt-transaction-without-msg-problem-urgent/337/3 "2021-05-08T16:13:23Z")
I am sorry for that but i lost 144k nxt coin . That is really huge price for me ☹ . İs there any solution to follow my transaction not to lose ? I read on some topic here , there was a solution to fix 15 dolar to take back your coin ? İs it real ? ---
**Author:** ![sergi](https://talk.jelurida.com/user_avatar/talk.jelurida.com/sergi/32/21_2.png) [@sergi](https://talk.jelurida.com/u/sergi)\ **Post date:** [8 May 2021 16:26 UTC](https://talk.jelurida.com/t/hitbtc-to-bittrex-nxt-transaction-without-msg-problem-urgent/337/4 "2021-05-08T16:26:06Z")
You cannot rollback a transaction, that's one of the key points of blockchain technology. My advice is to contact both exchanges, explain the situation with as many details as possible, and be patient. ---
**Author:** ![Monoceros](https://talk.jelurida.com/letter_avatar_proxy/v4/letter/m/ebca7d/32.png) [@Monoceros](https://talk.jelurida.com/u/Monoceros)\ **Post date:** [8 May 2021 16:36 UTC](https://talk.jelurida.com/t/hitbtc-to-bittrex-nxt-transaction-without-msg-problem-urgent/337/5 "2021-05-08T16:36:14Z")
Thank you for advices ---
**Author:** ![TimmyTendies](https://talk.jelurida.com/letter_avatar_proxy/v4/letter/t/45deac/32.png) [@TimmyTendies](https://talk.jelurida.com/u/TimmyTendies)\ **Post date:** [8 May 2021 17:29 UTC](https://talk.jelurida.com/t/hitbtc-to-bittrex-nxt-transaction-without-msg-problem-urgent/337/6 "2021-05-08T17:29:17Z")
That is an issue with the exchange not nxt. I found [this page on zendesk about deposit recovery for bittrex](https://bittrex.zendesk.com/hc/en-us/articles/115000961172-Bittrex-s-deposit-recovery-policy) which leads to a submit form here [https://bittrex.zendesk.com/hc/en-us/requests/new?ticket\_form\_id=114093957592](https://bittrex.zendesk.com/hc/en-us/requests/new?ticket_form_id=114093957592) There could be a recovery fee, but $15 sounds ok. The article says $1000 for crosschain deposit recovery. After a week or two if you have heard nothing you could start posting to social media like twitter to expediate their response ---
**Author:** ![Monoceros](https://talk.jelurida.com/letter_avatar_proxy/v4/letter/m/ebca7d/32.png) [@Monoceros](https://talk.jelurida.com/u/Monoceros)\ **Post date:** [10 May 2021 10:28 UTC](https://talk.jelurida.com/t/hitbtc-to-bittrex-nxt-transaction-without-msg-problem-urgent/337/7 "2021-05-10T10:28:37Z")
Thank you timmy , you are perfect supporter 🥰 ı wıll do ---
**Author:** ![TimmyTendies](https://talk.jelurida.com/letter_avatar_proxy/v4/letter/t/45deac/32.png) [@TimmyTendies](https://talk.jelurida.com/u/TimmyTendies)\ **Post date:** [10 May 2021 11:19 UTC](https://talk.jelurida.com/t/hitbtc-to-bittrex-nxt-transaction-without-msg-problem-urgent/337/8 "2021-05-10T11:19:45Z")
You're welcome. Post back with your success story. Good luck.