# ARDOR STUCK IN WALLET **URL:** \ **Category:** Ardor and Nxt Wallet Users\ **Created:** [3 December 2021 13:28 UTC](https://talk.jelurida.com/t/ardor-stuck-in-wallet/619 "2021-12-03T13:28:21Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![RUBIO66](https://talk.jelurida.com/letter_avatar_proxy/v4/letter/r/e9bcb4/32.png) [@RUBIO66](https://talk.jelurida.com/u/RUBIO66)\ **Post date:** [3 December 2021 13:28 UTC](https://talk.jelurida.com/t/ardor-stuck-in-wallet/619/1 "2021-12-03T13:28:21Z")
Hi there, I would like to send my ARDR out of its native wallet - but in unable to update the blockchain , so my ARDR seems to be locked there. Im unable to connect to the blockchain for it to update - please advise what needs to be done so i can move my ARDR coins? Thanks, RUBIO ---
**Author:** ![lollolc](https://talk.jelurida.com/user_avatar/talk.jelurida.com/lollolc/32/200_2.png) [@lollolc](https://talk.jelurida.com/u/lollolc)\ **Post date:** [3 December 2021 18:03 UTC](https://talk.jelurida.com/t/ardor-stuck-in-wallet/619/2 "2021-12-03T18:03:53Z")
If I understand correctly and your goal is only to move Ardor coins you could link here: [https://ardor.jelurida.com/index.html](https://ardor.jelurida.com/index.html) Log in with your data ---
**Author:** ![RUBIO66](https://talk.jelurida.com/letter_avatar_proxy/v4/letter/r/e9bcb4/32.png) [@RUBIO66](https://talk.jelurida.com/u/RUBIO66)\ **Post date:** [3 December 2021 18:53 UTC](https://talk.jelurida.com/t/ardor-stuck-in-wallet/619/3 "2021-12-03T18:53:54Z")
Hi , Yes - im in here by entering my passphrase , but cant find where to send ARDR? thanks for any further help ---
**Author:** ![RUBIO66](https://talk.jelurida.com/letter_avatar_proxy/v4/letter/r/e9bcb4/32.png) [@RUBIO66](https://talk.jelurida.com/u/RUBIO66)\ **Post date:** [3 December 2021 19:00 UTC](https://talk.jelurida.com/t/ardor-stuck-in-wallet/619/4 "2021-12-03T19:00:03Z")
there is no button to 'Send ARDR' ---
**Author:** ![RUBIO66](https://talk.jelurida.com/letter_avatar_proxy/v4/letter/r/e9bcb4/32.png) [@RUBIO66](https://talk.jelurida.com/u/RUBIO66)\ **Post date:** [3 December 2021 19:04 UTC](https://talk.jelurida.com/t/ardor-stuck-in-wallet/619/5 "2021-12-03T19:04:07Z")
Found 'send Ardr' section but when entering all details it now says API disabled - any idea where to go from here? thanks ---
**Author:** ![RUBIO66](https://talk.jelurida.com/letter_avatar_proxy/v4/letter/r/e9bcb4/32.png) [@RUBIO66](https://talk.jelurida.com/u/RUBIO66)\ **Post date:** [3 December 2021 19:13 UTC](https://talk.jelurida.com/t/ardor-stuck-in-wallet/619/6 "2021-12-03T19:13:50Z")
Im now trying to reinstall ardor-installer but keep saying wont install as file damaged... ---
**Author:** ![lollolc](https://talk.jelurida.com/user_avatar/talk.jelurida.com/lollolc/32/200_2.png) [@lollolc](https://talk.jelurida.com/u/lollolc)\ **Post date:** [4 December 2021 08:43 UTC](https://talk.jelurida.com/t/ardor-stuck-in-wallet/619/7 "2021-12-04T08:43:20Z")
Have you entered the right parent chain? * * * Do you have to send Ardor from your "address" to another "address"? In this case, try to access the link I have already given you. You can do it from there without having a hardware wallet. * * * If your problem is the hardware wallet? Save your login details. I would do like this: Ardor installer may be corrupted, try downloading it again. Uninstall your wallet, delete every file, reinstall it. ---
**Author:** ![sergi](https://talk.jelurida.com/user_avatar/talk.jelurida.com/sergi/32/21_2.png) [@sergi](https://talk.jelurida.com/u/sergi)\ **Post date:** [13 December 2021 06:58 UTC](https://talk.jelurida.com/t/ardor-stuck-in-wallet/619/8 "2021-12-13T06:58:10Z")
[ardor.jelurida.com](http://ardor.jelurida.com) is a read-only wallet, you won't be able to submit any transaction from there. To operate on the mainnet it's recommended to use your own node. If you node doesn't update make sure you are using the latest version downloaded from [jelurida.com](http://jelurida.com). You can start from an empty database (deleting the `db_prod` directory) or download a current database from the website ([Ardor Downloads | Jelurida](https://www.jelurida.com/ardor/downloads)). If you still have problems after following these steps please share your log file from the server.